Azucar Candle

Cosmetics : Since the products are customised, we can only accept returns for damaged or faulty items.

In such cases, please reach out to us at service.ohstudio@gmail.com and we will get back to you within 7 working days.

Clothes, Accessories: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

After this delay, we will not responsible anymore for the reclamations.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Skateboard Return Policy
Skateboards are manufactured of sheets of laminated wood and can break under stress. Skateboard decks are not warranted and cannot be completely guaranteed by the manufacturers. Therefore, does not allow any returns on broken or cracked skateboard decks.

However, OH STUDIO will replace skateboard decks under the following circumstances:

Skateboard was printed incorrectly. If the skateboard received by the customer does not match the design preview on the website, the skateboard will be considered as printed incorrectly. A perfect color match cannot be guaranteed since all computer monitors do not display colors in the same way.
Skateboard deck is returned within 30 days of receipt
Skateboard is still in shrinkwrap and un-skated
Skateboard grip tape has not been applied
Skateboard trucks, bolts, or stickers have not been applied
In lieu of replacement OH STUDIO at its sole option, may refund the purchase price. Shipping costs will not be refunded. If you need to return a product, please submit a Return Request to initiate the process.

Shipping is available at an additional cost and may be calculated at checkout.

Our team is always available to assist with any queries and provide guidance on the shipping options that best suit your needs. At OH STUDIO, we are dedicated to providing reliable shipping services at competitive prices.

We appreciate your understanding and continued support as we work to deliver an exceptional experience for all our customers.

Skateboard
Ground shipping is FREE for standard US orders over $200. Free shipping does not apply to bulk pricing orders or international orders.

Estimated Arrival
Manufacturing: 24-72 Hours
US Shipping: 2-5 days (UPS Ground)
Intl Shipping: 2-3 weeks (Postal Service)
Express Shipping: Contact us after checkout for expedited options.
OH STUDIO uses UPS ground shipping for all domestic orders. International orders are sent with the postal service or DHL. OH STUDIO Custom Decks take 1-3 days to produce, ground shipping takes 2-5 days. If you would like express shipping you can select it during checkout. International shipping varies, but usually takes around 2-3 weeks.